DEV
https://scheduler.trovido.com

Frequently Asked Questions

Everything you need to know about Content Scheduler.

Content Scheduler is a SaaS platform for creating, scheduling and publishing content across all social media with the help of artificial intelligence.
Instagram, Facebook, TikTok, LinkedIn, YouTube and Twitter/X. More platforms will be added in the future.
AI credits are used every time you generate content with AI (captions, hashtags, video scripts). The Free plan does not include AI credits, the Pro plan has 500 per month and the Business plan has 2000.
Yes! The Free plan is free forever with basic features: 2 social accounts, 10 posts per month and manual scheduling.
Pro and Business subscriptions are monthly or annual via Stripe. You can cancel at any time. The annual plan has a 20% discount.
Yes, you can switch from Free to Pro or Business at any time. Upgrades are immediate, downgrades take effect at the end of the current period.
Absolutely yes. We use SSL encryption, OAuth tokens are encrypted and we do not store social media passwords. We only access through official APIs.
You can open a ticket from the Support section in your dashboard. Pro and Business plans have priority support.
The Bulk Scheduler allows you to create and schedule dozens of posts simultaneously from an editorial plan. The AI automatically generates captions, hashtags and suggestions.
Yes. The Free plan allows 2 accounts, Pro allows 10 and Business allows unlimited accounts. Each account can be linked to a different platform.
Content Scheduler uses advanced AI models to generate texts, captions, hashtags, video scripts and image suggestions. You can choose the tone of voice, language and style. The AI analyzes your brand and audience to produce optimized content for each social platform. Each generation consumes AI credits based on the complexity of the request.
Campaigns allow you to organize your content into thematic or time-based groups. You can create a campaign for a product launch, event or seasonal promotion, assign posts to multiple platforms and monitor aggregate performance. Each campaign has its own calendar, credit budget and goals.
The workspace is a shared working space where your team can collaborate. You can invite members with different roles (admin, editor, author), assign tasks, share drafts and approve content before publication. The Business plan includes unlimited workspaces, the Pro plan includes one.
Yes, Content Scheduler includes a dedicated module for generating affiliate content. The AI creates posts, reviews and product descriptions optimized for conversion, with automatic insertion of affiliate links and discount codes. You can schedule entire series of affiliate content with the Bulk Scheduler.
Yes, Content Scheduler integrates natively with WordPress sites through a dedicated plugin and with Laravel applications through the trovido-laravel-core package. You can publish articles directly from the editorial calendar, sync content between social media and blog, and manage everything from a single dashboard.
In addition to social media, Content Scheduler supports sending content via Telegram (bots and channels), WhatsApp Business and email newsletters. You can schedule messages, create automated sequences and reach your audience on all communication channels from the same platform.
The analytics dashboard shows the performance of every post and channel: engagement, reach, clicks, follower growth and best times to publish. You can generate weekly or monthly reports, compare performance across platforms and receive AI suggestions to improve your strategy.
The media library is your centralized archive for images, videos, GIFs and documents. You can upload files, organize them in folders, tag them for easy retrieval and reuse them across multiple posts. The AI can also suggest media from the library based on the content you are creating.
The approval workflow allows you to set up a review process before publication. An author creates the content, an editor reviews it and an admin approves it. You can configure mandatory or optional approvals per channel and receive notifications at each step. Available in Pro and Business plans.
The editorial calendar provides a complete view of all scheduled content across every platform. You can view by day, week or month, move posts with drag-and-drop, identify gaps in the editorial plan and balance publishing frequency. The AI suggests time slots with the highest engagement.

To connect your YouTube channel to Content Scheduler:

  1. Go to Social Accounts from the sidebar
  2. Click Connect YouTube
  3. Google authorization page will open — sign in with the Google account linked to your YouTube channel
  4. Authorize Content Scheduler to access your channel
  5. You will be automatically redirected with the channel connected

Once connected, you can:

  • Upload videos directly from Content Scheduler
  • Schedule video publishing
  • View channel statistics (subscribers, views)
  • Generate AI-optimized titles and descriptions

Note: your YouTube channel must be already created and verified on YouTube.

To use Google Ads with Content Scheduler:

  1. Go to Social Accounts and click Connect Google Ads
  2. Authorize access to your Google Ads account
  3. Select the ad account to link

Prerequisites:

  • An active Google Ads account (ads.google.com)
  • A payment method configured on Google Ads (ad costs are charged directly by Google, not by Content Scheduler)

What you can do:

  • Create ad campaigns directly from the CS Ads module
  • Generate AI-powered ad copy
  • Target by geography, interests and keywords
  • Monitor campaign performance

Important: Google Ads campaign costs are managed and billed directly by Google. Content Scheduler provides tools to create and manage campaigns, but ad spending is separate from your CS subscription.

To connect Instagram and Facebook:

  1. Go to Social Accounts
  2. Click Add Account and select the platform
  3. Follow the instructions to authorize access

Instagram requirements:

  • An Instagram Business or Creator account (not personal)
  • The account must be linked to a Facebook Page
  • Authorization through Meta Business Suite

Facebook requirements:

  • A Facebook Page (not a personal profile)
  • Be an administrator of the page

Note: Meta (Instagram/Facebook) requires an App Review process for some advanced features. These platforms are currently Coming Soon — we are completing the verification with Meta. In the meantime, you can still prepare content and schedule it.

TikTok:

  • Go to Social Accounts → Add → TikTok
  • Authorize through TikTok for Developers
  • You can publish short videos and monitor performance

LinkedIn:

  • Go to Social Accounts → Add → LinkedIn
  • Authorize with your LinkedIn account
  • You can publish text posts, images and articles to your company page or profile

Twitter/X:

  • Go to Social Accounts → Add → Twitter/X
  • Authorize through Twitter OAuth
  • You can publish tweets, threads and images

Each platform may have specific limits on daily posts and content types. Check the platform documentation for details.

YouTube Data API: completely free. Google provides a free daily quota sufficient for normal use (about 6 video uploads per day + thousands of reads). No additional costs.

Google Ads API: the API is free. Costs only relate to the actual ad spend of campaigns you create, which is charged directly by Google to your Google Ads account. Content Scheduler does not add any commission on ad spend.

AI Credits: content generation (text, descriptions, translations) uses your plan AI credits. The system calculates real cost based on AI provider list prices with a transparent markup. You can monitor usage from the dashboard.

In summary: your CS subscription covers platform access, social integrations and management tools. Separately you only pay for consumed AI credits and any Google Ads ad spend.

site.faq.no_results

Still have questions?

Log In